... a credentialing authority operating an Accreditation Program that measures an organization’s ability to meet the AIRS Standards, and a Certification Program that evaluates the competence of I&R practitioners.


AIRS Accreditation

AIRS Accredited Agencies

Canada

Province

Agency/Program Name

City

Date
Accredited

Alberta
Calgary Distress Centre/211 Calgary
 
Calgary 2006
Alberta


The Support Network/Information Services
 

Edmonton 2003 & 2009
British Columbia Information Services Vancouver Vancouver 2002 & 2008
Ontario
Collingwood Information and Referral Service/Community Connection
Collingwood 2008
Ontario
Information Niagara
 
St. Catharines 2007
Ontario Community Information and Referral Centre/Lakehead Social Planning Council Thunder Bay 2010
Ontario
Findhelp Information Services/211 Toronto
Toronto 2002 & 2008


United States

State Agency/Program Name City

Date
Accredited

Arizona
Community Information and Referral
 
Phoenix 2006
California
211 of LA County
 
Los Angeles 1997 & 2005
California
 

2-1-1 San Diego
 
San Diego
 
2007
Connecticut
 
2-1-1 Infoline
 
Rocky Hill
 
2005
Florida
 
 
211 Brevard
 
Cocoa 2003 & 2009
Florida
First Call for Help of Broward/2-1-1 Helpline Services
 
Fort Lauderdale 2005
Florida
United Way of Lee County/ United Way 211
 
Fort Myers 2008
Florida
 

United Way of Northeast Florida/United Way 2-1-1

Jacksonville
 
2006
 Florida
The Center for Information & Crisis Services/ 2-1-1 Palm Beach Treasure Coast
 
Lantana 2000 & 2006
Florida
Switchboard of Miami/211 Helpline
 
Miami 2006
Florida United Way 2-1-1/Heart of Florida United Way Orlando 2008
Florida United Way 2-1-1 of Pasco County Port Richey 2009
Florida Charlotte 2-1-1/Charlotte County Public Safety Punta Gorda 2009
Florida United Way 2-1-1 of Manasota Sarasota 2006
Florida
2-1-1 Big Bend
 
Tallahassee
 
2003 & 2008
Florida
211 Tampa Bay Cares 
 
Tampa Bay 2003 & 2009
Florida
Crisis Center of Tampa Bay/2-1-1 Tampa Bay
Tampa Bay 2006
Georgia
United Way of Metropolitan Atlanta/United Way 2-1-1
 
Atlanta 2003 & 2008
Illinois PATH Crisis Center/Crisis, Information and Referral Hotline
 
Bloomington 2008
Indiana
United Way of Bartholomew County/First Call for Help 211
 
Columbus 2005
Indiana Northwest Indiana Community Action Crown Point 2008
Indiana
LifeTime Resources, Inc./LifeTime 211
 
Dillsboro
 
2005

Indiana
 

United Way of SW Indiana/United Way 211 Evansville 2006
Indiana
United Way of Allen County/First Call for Help
 

Fort Wayne
2005
Indiana Information & Assistance/ADRC                    Aging and In-Home Services of NE Indiana Fort Wayne 2009
Indiana
CICOA Aging and In-Home Solutions/Information and Assistance
Indianapolis 2008
Indiana
Information and Referral Network
 
Indianapolis 2002 & 2008
Indiana United Way of Howard County/Information and Referral Kokomo 2006
Indiana Lafayette Crisis Center/Crisis Intervention-First Call 211 Lafayette 2005
Indiana United Way of St. Joseph County/United Way of St. Joseph County 211
 
South Bend 2008
Indiana ADRC/Link-Age/Real Services, Inc. South Bend 2009

Indiana

Vigo County Lifeline Terre Haute 2006
Indiana Link-Age
Generations Area 13 Agency on Aging
Vincennes 2008
Indiana
 

LifeStream Services, Inc./ LifeStream 211
 
Yorktown 2008
Iowa
United Way of the Quad Cities/InfoLINK
 
Davenport
 
2005
Iowa
American Red Cross-Central Iowa/United Way 211
Des Moines
 
2008
Kentucky Crisis and Information Center/Seven Counties Services, Inc. Louisville 2008
Maryland
 

United Way of Central Maryland/First Call for Help
 

Baltimore
 

2005
Maryland Chesapeake Helps!/Chesapeake College Wye Mills 2009
Michigan
 

Volunteer Center of Battle Creek/211 Service
Battle Creek 2006
Michigan
Common Ground/ Crisis Telephone Line Service
 
Bloomfield Hills 2008
Michigan Detroit Public Library/TIP Detroit 2007
Michigan

United Way 2-1-1
United Way for Southeastern Michigan

Detroit 2008
Michigan UPCAP Services/UP 2-1-1  Escanaba 2008
Michigan
Heart of West Michigan United Way/United Way's 211
 
Grand Rapids 2005
Michigan
 
Central Michigan 2-1-1
Jackson
 
2008
Michigan
Gryphon Place/HELP-Line
 
Kalamazoo 2006
Michigan Community Access Line of the Lakeshore/Call 2-1-1 Muskegon Heights
 
2008
Michigan 
 

The Information Center, Inc.
 
Taylor 2003
Minnesota United Way 2-1-1/Greater Twin Cities United Way Minneapolis 2008
Montana
The Help Center
 
Bozeman
 
2007
Montana Cascade County 211
Voices of Hope
Great Falls 2008
Montana
211/First Call for Help
 
Missoula 2007
Nebraska
 
 
United Way of the Midlands/First Call for Help
 
Omaha
 
2003

New Jersey

 

Info Line of Central Jersey

 

Milltown

2008
New York
 


ABVI Goodwill/211 LIFE LINE
 

Rochester 2006
New York
 
Central Referral Service/2-1-1WNY Buffalo
 
2006
New York New York City Enhanced 311 New York 2009
New York
United Way of Westchester and Putnam/HelpLine
 
White Plains 2004
North Carolina  
United Way of Asheville/Buncombe/First Call for Help
 
Asheville 2000 & 2007
North Carolina
Senior Resources of Guilford/SeniorLine
 
Greensboro
 
2005
North Dakota Information & Crisis Services/FirstLink Fargo 2009
Ohio  
INFOLINE, Inc.
 
Akron 2000 & 2007
Ohio 2-1-1 Ashtabula County/Ashtabula County Community Action Ashtabula 2010
Ohio
 

Scioto Paint Valley Mental Health/Crisis Center--2-1-1
 
Chillicothe 2007
Ohio
United Way of Greater Cincinnati/United Way 2-1-1
 
Cincinnati 2007
Ohio
United Way of Greater Cleveland/211 First Call for Help
 
Cleveland 2006
Ohio  
FIRSTLINK
 
Columbus 2000 & 2007
Ohio


Franklin County Office on Aging/Senior Options
 

Columbus 2007
Ohio
HelpLink Information and Referral
 
Dayton 2005
Ohio
HelpLine
 
Delaware
 
2003 & 2009
Ohio  
First Call for Help, Inc./Information and Referral
 
Napoleon
 
2006
Ohio United Way 2-1-1/United Way of Greater Toledo Toledo 2010
Ohio Help Hotline Crisis Center, Inc Youngstown 2009
Oklahoma 2-1-1 Tulsa Helpline/Community Service Council of Greater Tulsa Tulsa 2009
Oregon
 

211info
 
Portland
 
2006
Pennsylvania  
Clearfield Area Agency on Aging/INFO-LINK
 
Clearfield 2003 & 2010
  
South Carolina

2-1-1 United Way of the Midlands
 
Columbia 2006
South Dakota  
HELP!LINE Center/211/HELP!LINE
 
Sioux Falls
 
2004
Texas
United Way of Abilene/2-1-1 Texas - A Call for Help
 
Abilene
 
2007
Texas
United Way of Amarillo-Canyon/United Way Helpline 2-1-1
 
Amarillo
 
2005
Texas
United Way of the Capital Area/2-1-1
 
Austin 2003
Texas
SETRPC AAA of Southeast Texas/LinkAGE Access Service
 
Beaumont
 
2001 & 2007
Texas
Central Texas Workforce Board/Central Texas Information and Referral
 
Belton 2006
Texas
United Way of the Brazos Valley/2-1-1 First Call for Help
 
College Station 2003 & 2009
Texas 211 Texas/Middle Rio Grande Development Council Carrizo Springs 2009
Texas
Community Council of Greater Dallas
 
Dallas 2002 & 2009
Texas 2-1-1 Texas Rio Grande Region/El Paso City County Health District El Paso 2009
Texas


United Way of Metro Tarrant County/United Way's First Call
 

Fort Worth 2003
Texas  
United Way of the Texas Gulf Coast/Information & Referral Services
 
Houston 2000 & 2007
Texas AIC of Deep East Texas/Deep East Texas Council of Governments/AAA Jasper 2009
Texas South Plains Association of Governments Lubbock 2009
Texas 2-1-1 South Texas Region/United Way of Laredo, Inc.  Laredo 2009
Texas 2-1-1 Texas Permian Basin/Permian Basin Workforce Development Board Midland 2009
Texas Concho Valley Council of Governments/Area Agency on Aging/2-1-1 of the Concho Valley
 
San Angelo
 
2008
Texas 2-1-1 Texas United Way Helpline/United Way of San Antonio & Bexar San Antonio 2006
Texas
Texoma Council of Governments - AAA/Texoma Area AIC
 
Sherman
 
2005
Texas
Hopkins County Community Action/NE Texas Area Information Center
 
Sulphur Springs 2006
Texas
United Way of Tyler and Smith County/2-1-1 East Texas
 
Tyler 2006
Texas

Golden Crescent AIC/Golden Crescent Area Agency on Aging
 

Victoria 2008
Texas  
CareLinc Network/Heart of Texas 2-1-1
 
Waco 2005
Texas
Community Council of Rio Grande Valley
 
Weslaco
 
2002 & 2009
Texas North Texas 2-1-1/North Texas Area United Way Wichita Falls 2009
Vermont Vermont 2-1-1/United Ways of Vermont South Burlington 2010
Virginia
United Way of Central Virginia/Information and Referral Services 
 
Lynchburg 2005
Virginia
The Planning Council/Information and Referral
 
Norfolk
 
2006
Virginia
United Way of Richmond & Petersburg/Information and Referral Center  
Richmond 2004
Virginia

Council of Community Services

Roanoke 2005
Virginia
Family Resource and Referral Service/Information and Referral Services
 
Staunton 2006
Washington
 

Volunteers of America Western/North Sound 211
Everett 2005
Washington
 

Crisis Clinic/Community Information Line
 
Seattle
 
2006
Washington Greater Columbia 2-1-1/People for People Yakima 2009
Wisconsin 211 Infolink/Tri-City Area United Way Marinette 2009
Wisconsin 
211@IMPACT
 
Milwaukee 


2004

Wisconsin United Way Fox Cities 2-1-1 / United Way Fox Cities Menasha 2008
Wisconsin
 

SAFE Haven of Racine/211 Racine
 
Racine 2007
Wisconsin  
Mental Health Association of Waukesha County/211 First Call for Help
 
Waukesha 2003 & 2009
Wisconsin United Way's 2-1-1/United Way of Marathon County Wausau 2008
Wisconsin United Way's First Call 2-1-1/United Way of South Wood County Wisconsin Rapids 2009













 


 
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