...the membership association for Information & Referral professionals, and the driving force behind clear and consistent professional Standards that benchmark every aspect of quality I&R.


First published in 1973 and now in its 8th edition (8.0 officially being released on April 12th, 2016), the AIRS Standards underpin and bind together every aspect of I&R and define the direction of all the products and services provided by AIRS. The Standards are the foundation of I&R service delivery and the prime benchmark of quality I&R.

There are 27 Standards, covering every facet of an I&R operation.  

The AIRS Standards and Quality Indicators for Professional Information and Referral are available for free to everyone passionate about quality I&R.

Download the document outlining the Summary of Changes featured in the 8th edition.

There are also separate AIRS resource data standards that cover the structure of resource databases and their ability into and between different operating systems.

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