... in partnership with the United Way of America, the leader in the development of the 2-1-1 movement that has transformed access for human services.




AIRS STANDARDS

First published in 1973 and now in its 6th edition (6.0 officially being released on January 16th, 2009), the AIRS Standards underpin and bind together every aspect of I&R and define the direction of all the products and services provided by AIRS.

The Standards are the foundation of 2-1-1 service delivery and the prime benchmark of quality I&R.

There are 28 Standards, covering every facet of an I&R operation.  

The AIRS Standards for Professional Information and Referral are available for free to everyone passionate about quality I&R.


The following document summarizes the major changes in the 6.0 edition.




There are also separate standards that cover the structure of resource databases - The AIRS XSD Data Interoperability Standards.


 
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