List of Accredited Agencies/Programs - Alliance of Information and Referral Systems

AIRS Accredited Agencies/Programs

Annual Accreditation Yearbooks

2017 2016 2015 2014 2013

Canada

Province	Agency/Program Name	City	Date Accredited
Alberta	Calgary Distress Centre/211 Calgary	Calgary	2006 & 2013
Alberta	The Support Network/Information Services	Edmonton	2003 & 2009 & 2017
British Columbia	bc211/211 British Columbia Services Society	Vancouver	2002, 2008 & 2015
Nova Scotia	211 Nova Scotia	Dartmouth	2016
Ontario	Community Connection/211 Central East Ontario	Collingwood	2008 & 2014
Ontario	Community Information Centre of Ottawa/211 Eastern Ontario Region	Ottawa	2011
Ontario	INCommunities/211 Ontario Central South Region	St. Catharines	2007 & 2013
Ontario	Community Information and Referral/211 Northern Region	Thunder Bay	2010 & 2016
Ontario	Findhelp Information Services/211 Toronto/211 Central Region	Toronto	2002, 2008 & 2014

United States

Arizona	2-1-1 Arizona/Community Information and Referral	Phoenix	2006 & 2012
California,	211 Kern County/Community Action Partnership of Kern	Bakersfield	2014
California	2-1-1 Ventura/Interface Children & Family Services	Camarillo	2013
California	211 of LA County	Los Angeles	1997, 2005 & 2012 & 2018
California	2-1-1 San Bernardino County/Inland Empire United Way	Rancho Cucamonga	2012
California	2-1-1 Sacramento/Community Link	Sacramento	2013
California	2-1-1 San Diego	San Diego	2007 & 2013
California	211 Sonoma/Volunteer Center Sonoma County	Santa Rosa	2013
Connecticut	2-1-1 Infoline	Rocky Hill	2005 & 2011 & 2017
Florida	211 Tampa Bay Cares	Clearwater	2003, 2009 &2015
Florida	Panhandle 211 Helpline/Chautauqua Healthcare Services	DeFuniak Springs	2016
Florida	First Call for Help of Broward/2-1-1 Broward	Oakland	2005 & 2011
Florida	United Way of Lee, Hendry, Glades Counties County/ United Way 211	Fort Myers	2008 & 2015
Florida	United Way of Northeast Florida/United Way 2-1-1	Jacksonville	2006 & 2014
Florida	ElderSource	Jacksonville	2014
Florida	2-1-1 Palm Beach/Treasure Coast, Inc.	Lantana	2000, 2006 & 2012
Florida	Jewish Community Services of South Florida	Miami	2006 & 2014
Florida	Heart of Florida United Way 2-1-1	Orlando	2008 & 2015
Florida	2-1-1 Northwest Florida/United Way Escambia County	Pensacola	2013
Florida	Charlotte 2-1-1/Charlotte County Public Safety	Punta Gorda	2009
Florida	211 Brevard	Rockledge	2003,2009 & 2015
Florida	2-1-1 Big Bend, Inc	Tallahassee	2003, 2008 & 2014
Florida	Crisis Center of Tampa Bay	Tampa	2006 & 2014
Georgia	United Way 2-1-1 of Greater Atlanta	Atlanta	2003, 2008 & 2014
Illinois	PATH Crisis Center/Crisis, Information and Referral Hotline	Bloomington	2008 & 2015
Indiana	United Way 2111/United Way of Bartholomew County	Columbus	2005 & 2013
Indiana	Northwest Indiana Community Action	Crown Point	2008 & 2014
Indiana	United Way of SW Indiana/United Way 211	Evansville	2006 & 2013
Indiana	United Way of Allen County 211/ United Way of Allen County	Fort Wayne	2005 & 2012
Indiana	Information and Referral Network/Connect2Help	Indianapolis	2002, 2008 & 2014
Indiana	Aging& Disability Resource Center/Area Agency on Aging/CICOA Aging & In-Home Solutions	Indianapolis	2008 & 2015
Indiana	United Way of Howard County/Information and Referral	Kokomo	2006 & 2013
Indiana	LifeStream Services, Inc./ LifeStream 2-1-1	Yorktown	2008 & 2014
Iowa	United Way 2-1-1/First Call for Help Iowa, Inc.	Cedar Rapids	2010 & 2016
Iowa	United Way of Central Iowa 2-1-1	Des Moines	2008 & 2013
Louisiana	232 -HELP/Louisiana 211	Lafayette	2012
Louisiana	United Way of Northeast Louisiana 2-1-1	Monroe	2010
Louisiana	VIA LINK	New Orleans	2011 & 2018
Maryland	United Way of Central Maryland/2-1-1 Maryland United Way Helpline	Baltimore	2005 & 2012
Maryland	Epilepsy & Seizure 24/7 Helpline/Epilepsy Foundation of America	Landover	2016
Michigan	United Way 2-1-1/United Way for Southeastern Michigan	Detroit	2008 & 2014
Michigan	UPCAP Services/UP 2-1-1	Escanaba	2008 &2015
Michigan	Heart of West Michigan United Way’s 2-1-1	Grand Rapids	2005 & 2013
Michigan	Central Michigan 2-1-1	Jackson	2008 & 2015
Michigan	Gryphon Place/HELP-Line	Kalamazoo	2006 & 2013
Michigan	211 Northeast Michigan	Midland	2011 & 2017
Michigan	Community Access Line of the Lakeshore	Muskegon	2008
Michigan	Resource Center/Area Agency on Aging 1-B	Southfields	2016
Michigan	The Information Center, Inc.	Taylor	2003, 2010 & 2016
Minnesota	United Way 2-1-1 at LifeWorks/Greater Twin Cities United Way	Minneapolis	2008 & 2014
Mississippi	Office of Consumer Support/Mississippi Dept. of Mental Health	Jackson	2013
Missouri	United Way 2-1-1/United Way of Greater Kansas City	Kansas City	2011
Missouri	211 Missouri and Southwest Illinois/United Way of Greater St. Louis	St. Louis	2012
Montana	Help Center 211	Bozeman	2007 & 2015
Montana	Cascade County 211/Voices of Hope	Great Falls	2008 & 2017
Montana	211/Human Resources Council	Missoula	2007 & 2014
Nebraska	2-1-1 Nebraska/United Way of the Midlands	Omaha	2003, 2011 & 2018
New Jersey	NJ 2-1-1 Partnership	East Hanover	2015
New York	Central Referral Service/2-1-1WNY	Buffalo	2006 & 2013
New York	Contact Community Services, Inc./Crisis Intervention Services	East Syracuse	2016
New York	2-1-1 LIFE LINE/Goodwill of the Finger Lakes	Rochester	2006 & 2014
North Carolina	United Way of Asheville/Buncombe/First Call for Help	Asheville	2000, 2007 & 2013
North Carolina	Senior Resources of Guilford/SeniorLine	Greensboro	2005 & 2011
North Dakota	Information & Crisis Services/FirstLink	Fargo	2009 & 2015
Ohio	INFOLINE, Inc.	Akron	2000, 2007 & 2013
Ohio	2-1-1 Ashtabula County/Ashtabula County Community Action	Ashtabula	2010 &2017
Ohio	Scioto Paint Mental Health Center 2-1-1	Chillicothe	2007 & 2014
Ohio	United Way 2-1-1/United Way of Greater Cincinnati	Cincinnati	2007 & 2014
Ohio	United Way 211/United Way of Greater Cleveland	Cleveland	2006 & 2013
Ohio	HandsOn Central Ohio, Inc.	Columbus	2000, 2007 & 2014
Ohio	Franklin County Office on Aging/Senior Options	Columbus	2007 & 2014
Ohio	Information and Referral/United Way’s HelpLink 2-1-1	Dayton	2005 & 2012
Ohio	Information and Referral/HelpLine	Delaware	2003, 2009 & 2016
Ohio	Fairfield County 2-1-1/Crisis Line/Information and Referral of Fairfield County	Lancaster	2014
Ohio	Comprehensive Crisis Care/Family Service of NW Ohio	Napoleon	2006 & 2013
Ohio	2-1-1 Crisis Hotline/Pathways of Central Ohio	Newark	2012
Ohio	Help Network of Northeast Ohio	Youngstown	2009 & 2015
Oklahoma	2-1-1 Tulsa Helpline/Community Service Council of Greater Tulsa	Tulsa	2009 & 2016
Oklahoma	2-1-1/HeartLine, Inc.	Oklahoma City	2011
Oregon	211info	Portland	2006 & 2012
South Carolina	HELPLINE 211-Aiken County HELPLINE, Inc.	Aiken	2010 & 2017
South Carolina	SC 211/United Way Association of South Carolina	Columbia	2006 & 2013
South Dakota	HELP!LINE Center/211/HELP!LINE	Sioux Falls	2004 & 2011 & 2017
Texas	United Way of Abilene/2-1-1 Texas - A Call for Help	Abilene	2007 & 2012 & 2017
Texas	United Way of Amarillo-Canyon/2-1-1 Texas Panhandle	Amarillo	2005 & 2012
Texas	United Way of the Capital Area/2-1-1	Austin	2003 & 2010 & 2017
Texas	Area Agency on Aging of Southeast Texas	Beaumont	2001, 2007 & 2014
Texas	United Way of the Brazos Valley/2-1-1 First Call for Help	College Station	2003, 2009 & 2015
Texas	211 Texas/Middle Rio Grande Development Council	Carrizo Springs	2009 & 2015
Texas	Community Council of Greater Dallas	Dallas	2002, 2009 & 2015
Texas	2-1-1 Texas Rio Grande AIC/El Paso City County Health District	El Paso	2009 & 2015
Texas	United Way of Metro Tarrant County/United Way's First Call	Fort Worth/ Arlington	2003, 2010 & 2016
Texas	2-1-1 Texas/United Way Helpline/United Way of Greater Houston	Houston	2000, 2007 & 2013
Texas	AIC of Deep East Texas/Deep East Texas Council of Governments/AAA	Jasper	2009 & 2017
Texas	South Plains Association of Governments	Lubbock	2009 & 2016
Texas	2-1-1 South Texas Region/United Way of Laredo	Laredo	2009 & 2015
Texas	2-1-1 Texas Permian Basin/Permian Basin Workforce Development Board	Odessa	2009 & 2015
Texas	Concho Valley Council of Governments/Area Agency on Aging/2-1-1 of the Concho Valley	San Angelo	2009 & 2015
Texas	2-1-1 Texas United Way Helpline/United Way of San Antonio & Bexar	San Antonio	2006 & 2013
Texas	Texoma Council of Governments - AAA/Texoma Area AIC	Sherman	2005, 2012 & 2017
Texas	2-1-1 Texas – Northeast Region/Hopkins County Community Action	Sulphur Springs	2006 & 2012
Texas	Central Texas Information and Referral/United Way of Central Texas 2-1-1 Helpline	Temple	2006 & 2014
Texas	United Way of Tyler and Smith County/2-1-1 East Texas	Tyler	2006 & 2012
Texas	Golden Crescent AIC/Golden Regional Planning Council	Victoria	2008 & 2014
Texas	Heart of Texas 2-1-1/Heart of Texas Council of Governments	Waco	2005 & 2013
Texas	Community Council of Rio Grande Valley	Weslaco	2002, 2009 & 2015
Texas	North Texas 2-1-1/North Texas Area United Way	Wichita Falls	2009 & 2015
Utah	United Way of Central and Southern Utah 2-1-1	Provo	2015
Utah	United Way 2-1-1/United Way of Salt Lake City	Salt Lake City	2014
Vermont	Vermont 2-1-1/United Ways of Vermont	Essex Junction	2010 & 2106
Virginia	2-1-1 VIRGINIA Central Region/United Way of Central Virginia	Lynchburg	2005 & 2011
Virginia	The Planning Council/Information and Referral	Norfolk	2006 & 2013
Virginia	Council of Community Services/2-1-1 VIRGINA Southwest Region	Roanoke	2005 & 2012
Washington	Crisis Clinic/King County 2-1-1	Seattle	2006 & 2012
Washington	South Sound 2-1-1/United Way of Pierce County	Tacoma	2012
Washington	Greater Columbia 2-1-1/People for People	Yakima	2009 & 2106
Wisconsin	United Way 211/United Way of Dane County	Madison	2012
Wisconsin	United Way Fox Cities 2-1-1/United Way Fox Cities	Menasha	2008 & 2015
Wisconsin	Great Rivers 2-1-1/Public Health Hotline/Gundersen Health System	Onalaska	2010 & 2015
Wisconsin	United Way's 2-1-1/United Way of Marathon County	Wausau	2009 & 2015
Wisconsin	United Way's First Call 2-1-1/United Way of South Wood County	Wisconsin Rapids	2009 &2016