AIRS CONFERENCE

We hope to see you all at #AIRS2020

which will take place June 7th to June 10th, 2020

Grand Plaza in Grand Rapids, Michigan

Check back often to find out more about the 2020 AIRS Conference!

Call for Proposals Application (Deadline Feb 21st !! -- time to get moving on this!)

We are looking for workshops across the length and breadth of I&R -- management, disaster, data and technology, aging and disabilities issues, 2-1-1 specific sessions, resource database, service delivery, serving the military, crisis, quality assurance, partnerships, innovation, and anything else that can help I&R organizations meet their challenges. Everyone is doing something special that others could learn from ... time to share!

Exhibitor Prospectus

INNOVATION AWARDS APPLICATION

Share your center's innovation with the AIRS world!   We want to know what you are doing differently and why its unique in a contact center setting. Download the application here.   Applications Due April 10, 2020.  

Some notes on Grand Rapids

• Grand Rapids regards itself as Beer City with a large number of craft breweries (37!) for a relatively small city.
• Frederik Meijer Gardens & Sculpture Park has a tropical conservatory and multiple gardens. Its art collection includes works by Rodin, Henry Moore and Ai Weiwei.
• There’s a zoo !
• The downtown museum includes a Planetarium (I love Planetaria).
• Plus there is a separate art museum … and a downtown market … and plenty of downtown restaurants.
• And strongly recommend visiting any Presidential Library/Museum, as they are – currently -  genuinely reflective of the human being and their times rather than exercises in hagiography … and the Gerald R Ford Presidential Museum is just a short walk over the river via a pedestrian bridge.