AIRS I&R Toolkit

The AIRS I&R ToolKit allows agencies and staff working in information and referral to access field-tested knowledge and resources to enhance their ability to achieve the AIRS Standards for providing quality I&R services. It is organized into the same sections as the AIRS Standards, and is the only resource that features best practices from AIRS accredited agencies. 

The AIRS I&R Toolkit is a membership benefit for AIRS members at the Silver, Gold and Platinum levels only. If you are not yet an AIRS member, please check out our membership section. If you wish to upgrade from the Individual membership level to an organizational one in order to access the toolkit, please email

Thanks to Info Line, Inc. of Akron, Ohio for support in the initial development of the Toolkit and to the many AIRS accredited agencies who have generously contributed to this collection of I&R resources.

The I&R Toolkit is contained within the AIRS Networker. (Check out "Communities" and then "All Libraries" via the top tab). If you have yet to login to this member-only website, you should access the FAQ page for details on how to set up your account. 

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