Accredited Organizations | Alliance of Information and Referral Systems

AIRS ACCREDITED AGENCIES AND PROGRAMS

Annual Accreditation Yearbooks

2021 2020 2019 2018 2017 2016 2015 2014 2013

Canada

Province	Program/Agency Name	City	Date Accredited
Alberta	Calgary Distress Centre/211 Calgary	Calgary	2006, 2013 & 2019
Alberta	Canadian Mental Health Association- Edmonton Region (211)	Edmonton	2003, 2009 & 2017
British Columbia	bc211/211 British Columbia Services Society	Vancouver	2002, 2008 & 2015
Nova Scotia	211 Nova Scotia	Dartmouth	2016
Ontario	Community Connection/211 Central East Ontario	Collingwood	2008, 2014 & 2021
Ontario	Community Information Centre of Ottawa/211 Eastern Ontario Region	Ottawa	2011 & 2018
Ontario	I NCommunities/211 Ontario Central South Region	St. Catharines	2007, 2013 & 2019
Ontario	Community Information and Referral/211 Northern Region	Thunder Bay	2010 & 2016
Ontario	Findhelp Information Services/211 Central Region	Toronto	2002, 2008, 2014 & 2020
Ontario	211 South West Region/City of Windsor	Windsor	2011 & 2018

United States

State	Program/Agency Name	City	Date Accredited
Alabama	2-1-1 Connects Central Alabama/United Way of Central Alabama	Birmingham	2019
Arizona	2-1-1 Arizona/Solari, Inc.	Tempe	2006, 2012 & 2020
California	211 Kern County/Community Action Partnership of Kern	Bakersfield	2014
California	211 Ventura County/Interface Children & Family Services	Camarillo	2013 & 2020
California	211 of LA County	Los Angeles	1997, 2005, 2012 & 2018
California	2-1-1 San Bernardino County/Inland Empire United Way	Rancho Cucamonga	2012 & 2018
California	2-1-1 Sacramento/Community Link Capital Region	Sacramento	2013 & 2021
California	2-1-1 San Diego	San Diego	2007, 2013 & 2020
Connecticut	United Way of Connecticut/2-1-1	Rocky Hill	2005, 2011 & 2017
Florida	211 Tampa Bay Cares, Inc.	Clearwater	2003, 2009, 2015 & 2021
Florida	Panhandle 211 Helpline/Chautauqua Healthcare Services	DeFuniak Springs	2016
Florida	United Way of Lee, Hendry, Glades Counties County/ United Way 211	Fort Myers	2008 & 2015
Florida	United Way 211/United Way of Northeast Florida	Jacksonville	2006, 2014 & 2021
Florida	ElderSource	Jacksonville	2014
Florida	2-1-1 Palm Beach/Treasure Coast, Inc.	Lantana	2000, 2006, 2012 & 2019
Florida	211 Miami/Jewish Community Services of South Florida	Miami	2006, 2014 & 2020
Florida	2-1-1 Broward/First Call for Help of Broward, Inc.	Oakland Park	2005, 2011 & 2018
Florida	Heart of Florida United Way 211/Heart of Florida United Way	Orlando	2008, 2015 & 2021
Florida	2-1-1 Northwest Florida/United Way of West Florida	Pensacola	2013 & 2020
Florida	211 Contact Center/211 Brevard, Inc.	Rockledge	2003, 2009, 2015 & 2021
Florida	Helpline 2-1-1-/2-1-1 Big Bend, Inc	Tallahassee	2003, 2008, 2014 & 2020
Florida	2-1-1 Gateway Services/Crisis Center of Tampa Bay	Tampa	2006, 2014 & 2020
Georgia	United Way of Greater Atlanta 2-1-1 Contact Center	Atlanta	2003, 2008, 2014 & 2020
Illinois	211/PATH Crisis Center	Bloomington	2008, 2015 & 2021
Indiana	Aging& Disability Resource Center/Area Agency on Aging/CICOA Aging & In-Home Solutions	Indianapolis	2008 & 2015
Indiana	Family & Social Services Administration Indiana 211/IN211	Indianapolis	2019
Indiana	LifeStream Services, Inc.	Yorktown	2008 & 2014
Iowa	United Way of Central Iowa 2-1-1	Des Moines	2008, 2013 & 2019
Kentucky	United Way 2-1-1/United Way of the Bluegrass	Lexington	2019
Kentucky	Crisis Response Program/The Center for Women and Families	Louisville	2021
Louisiana	232 -HELP/LA211	Lafayette	2012 & 2020
Louisiana	United Way of Northeast Louisiana 2-1-1	Monroe	2010 & 2016
Louisiana	VIA LINK (211)	New Orleans	2011 & 2018
Maryland	United Way of Central Maryland/2-1-1 Maryland United Way Helpline	Baltimore	2005, 2012 & 2019
Maryland	Epilepsy & Seizure 24/7 Helpline/Epilepsy Foundation of America	Landover	2016
Michigan	2-1-1/United Way for Southeastern Michigan 211	Detroit	2008, 2014 & 2021
Michigan	UPCAP Services/U.P. 2-1-1	Escanaba	2008 &2015
Michigan	Heart of West Michigan United Way’s 2-1-1	Grand Rapids	2005, 2013, & 2020
Michigan	Central Michigan 2-1-1/United Way of Jackson County	Jackson	2008, 2015, & 2021
Michigan	Gryphon Place/2-1-1	Kalamazoo	2006, 2013 & 2020
Michigan	211 Northeast Michigan	Midland	2011 & 2017
Michigan	CALL 2-1-1/Community Access Line of the Lakeshore	Muskegon	2008, 2015 & 2021
Michigan	The Information Center, Inc.	Taylor	2003, 2010, 2016 & 2021
Minnesota	Greater Twin Cities United Way 211	Minneapolis	2008, 2014 & 2020
Missouri	United Way 2-1-1/United Way of Greater Kansas City	Kansas City	2011 & 2018
Missouri	211 Missouri and Southwest Illinois/United Way of Greater St. Louis	St. Louis	2012 & 2019
Montana	Help Center 211	Bozeman	2007 & 2015
Montana	Cascade County 211/Voices of Hope	Great Falls	2008 & 2017
Montana	2-1-1/District XI Human Resource Council	Missoula	2007, 2014 & 2020
Nebraska	2-1-1 Nebraska/United Way of the Midlands	Omaha	2003, 2011 & 2018
Nevada	2-1-1 Nevada/Money Management International	Las Vegas	2019
New Jersey	NJ 2-1-1 Partnership	East Hanover	2015
New York	2-1-1 Susquehanna River Region/United Way of Broome County	Binghamton	2019
New York	2-1-1WNY/VIA Visually Impaired Advancement	Buffalo	2006, 2013 & 2021
New York	211 CNY/Contact Community Services, Inc.	East Syracuse	2016
New York	2-1-1 LIFE LINE/Goodwill of the Finger Lakes	Rochester	2006, 2014 & 2019
North Carolina	United Way of Asheville/Buncombe/First Call for Help (211)	Asheville	2000, 2007, 2013 & 2019
North Carolina	Senior Resources of Guilford/SeniorLine	Greensboro	2005, 2011 & 2018
North Dakota	FirstLink (211)	Fargo	2009, 2015 & 2020
Ohio	United Way of Summit County (211)	Akron	2000, 2007, 2013 & 2019
Ohio	2-1-1 Ashtabula County/Ashtabula County Community Action	Ashtabula	2010 & 2017
Ohio	United Way 2-1-1/United Way of Greater Cincinnati	Cincinnati	2007, 2014 & 2020
Ohio	2-1-1 Helplink/United Way of Greater Cleveland	Cleveland	2006, 2013 & 2020
Ohio	LSS 211 Central Ohio	Columbus	2000, 2007, 2014 & 2021
Ohio	Franklin County Office on Aging/Senior Options	Columbus	2007 & 2014
Ohio	United Way’s HelpLink 2-1-1/United Way of the Greater Dayton Area	Dayton	2005, 2012, & 2020
Ohio	HelpLine of Delaware & Morrow Counties (211)	Delaware	2003, 2009 & 2016
Ohio	Fairfield County 2-1-1/Crisis Line/Information and Referral of Fairfield County	Lancaster	2014
Ohio	First Call 211/Mansfield/Richland County Public Library	Mansfield	2018
Ohio	2-1-1 Crisis Hotline/Pathways of Central Ohio	Newark	2012 & 2018
Ohio	2-1-1 Lake County/Lifeline, Inc.	Painesville	2019
Ohio	Help Network of Northeast Ohio (211)	Youngstown	2009, 2015 & 2021
Oklahoma	2-1-1/HeartLine, Inc.	Oklahoma City	2011 & 2018
Oklahoma	211 Eastern Oklahoma/Community Service Council of Greater Tulsa	Tulsa	2009 & 2016
Oregon	211info	Portland	2006, 2012 & 2019
South Carolina	Help Line 211/Aiken County Help Line, Inc.	Aiken	2010 & 2017
South Dakota	211 Helpline/Helpline Center	Sioux Falls	2004, 2011 & 2017
Texas	United Way of Abilene/2-1-1 Texas - A Call for Help	Abilene	2007, 2012 & 2017
Texas	United Way of Amarillo-Canyon/2-1-1 Texas Panhandle	Amarillo	2005, 2012 & 2018
Texas	2-1-1 Texas/United Way for Greater Austin	Austin	2003, 2010 & 2017
Texas	211 AIC of Southeast Texas/South East Texas Regional Planning Commission	Beaumont	2001, 2007, 2014 & 2020
Texas	United Way of the Brazos Valley/2-1-1	Bryan	2003, 2009, 2015 & 2021
Texas	211 Texas/Middle Rio Grande Development Council	Carrizo Springs	2009 & 2015
Texas	Community Council of Greater Dallas/2-1-1 North Central Texas	Dallas	2002, 2009, 2015 & 2021
Texas	2-1-1 Texas Rio Grande AIC/City of El Paso Department of Public Health	El Paso	2009 & 2015
Texas	2-1-1 Texas/United Way Helpline/United Way of Greater Houston	Houston	2000, 2007, 2013 & 2019
Texas	2-1-1 South Texas Region/United Way of Laredo	Laredo	2009, 2015 & 2020
Texas	South Plains Association of Governments (211)	Lubbock	2009 & 2016
Texas	AIC of Deep East Texas/Deep East Texas Council of Governments/AAA (211)	Lufkin	2009 & 2017
Texas	2-1-1 Texas Permian Basin/Permian Basin Workforce Development Board	Odessa	2009, 2015 & 2021
Texas	Concho Valley Council of Governments/Area Agency on Aging/2-1-1 of the Concho Valley	San Angelo	2009 & 2015
Texas	2-1-1 Texas United Way Helpline/United Way of San Antonio & Bexar	San Antonio	2006, 2013 & 2019
Texas	Texoma Council of Governments - AAA/Texoma Area AIC (211)	Sherman	2005, 2012 & 2017
Texas	2-1-1 Texas – Northeast Region/Hopkins County Community Action Network (CANHELP)	Sulphur Springs	2006, 2012 & 2020
Texas	Central Texas Area Information Center/United Way of Central Texas 2-1-1 Helpline	Temple	2006, 2014 & 2021
Texas	United Way of Tyler and Smith County/2-1-1 East Texas	Tyler	2006, 2012 & 2018
Texas	Golden Crescent AIC/Golden Crescent Regional Planning Commission (211)	Victoria	2008, 2014 & 2020
Texas	Heart of Texas 2-1-1/Heart of Texas Council of Governments	Waco	2005, 2013 & 2020
Texas	Community Council of the Rio Grande Valley (211)	Weslaco	2002, 2009, 2015 & 2020
Texas	North Texas 2-1-1/North Texas Area United Way	Wichita Falls	2009 & 2015
Utah	United Way of Central and Southern Utah 2-1-1	Provo	2015
Utah	Utah 211/United Way of Salt Lake	Salt Lake City	2014 & 2021
Vermont	Vermont 2-1-1/United Ways of Vermont	Essex Junction	2010 & 2016
Virginia	2-1-1 VIRGINIA Central Region/United Way of Central Virginia	Lynchburg	2005, 2011 & 2020
Virginia	Council of Community Services/2-1-1 Virginia Southwest Region	Roanoke	2005, 2012 & 2019
Washington	Crisis Connections/King County 2-1-1	Seattle	2006, 2012 & 2020
Washington	South Sound 2-1-1/United Way of Pierce County	Tacoma	2012 & 2019
Washington	Greater Columbia 2-1-1/People for People	Yakima	2009 & 2016
Wisconsin	United Way 211/United Way of Dane County	Madison	2012 & 2020
Wisconsin	United Way Fox Cities 2-1-1/United Way Fox Cities	Menasha	2008 & 2015
Wisconsin	Great Rivers 2-1-1/Gundersen Health System	Onalaska	2010, 2015 & 2021
Wisconsin	United Way's 2-1-1/United Way of Marathon County	Wausau	2009 & 2015
Wisconsin	United Way's 2-1-1/United Way of South Wood & Adams Counties	Wisconsin Rapids	2009, 2016 & 2021