Online Training


AIRS, working with Relias, is pleased to provide access to AIRS online training for all its members and for everyone working within the world of I&R.

I am an experienced user. Take me to AIRS Online Training Courses Now! 

The AIRS courses, particularly “The Information & Referral Process” and “Introduction to Taxonomy and Indexing”, are excellent preparation for CIRS/CIRS-A and CRS certification examinations respectively. The completion certificate for online courses can also be used for re-certification purposes (i.e. a 3-hour course can provide 3 of the 10 training hours required).

AIRS I&R courses include:

Introduction to I&R  I&R Chat and Text An Overview for Resource Specialists
Confidentiality  I&R Crisis Intervention Introduction to Taxonomy and Indexing
Database Maintenance I&R Customer Service Resource Database Style
Empowerment and Advocacy Disaster Preparation and Staff/Volunteer Management Serving Young People
The Information and Referral Process Serving Military Personnel and their Families Working with Challenging Clients
Inclusions and Exclusions Serving People with Mental Health Issues  

 AIRS members at the 3 organizational levels (Platinum, Silver, Gold) receive discounts on AIRS Online Training.


11240 Waples Mill Road · Suite 200 · Fairfax, VA 22030 | 703.218.AIRS (2477) |
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2019 Conference Thank You!
Thanks to everyone who made the #AIRS2019 Conference possible and such a success!

2020 Conference Start Planning to Attend
Check for some information on the #AIRS2020 conference in Grand Rapids, Michigan.