Online Training

AIRS, working with Relias, is pleased to provide access to AIRS online training for all its members and for everyone working within the world of I&R.

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The AIRS courses, particularly “The Information & Referral Process” and “Introduction to Taxonomy and Indexing”, are excellent preparation for CIRS/CIRS-A and CRS certification examinations respectively. The completion certificate for online courses can also be used for re-certification purposes (i.e. a 3-hour course can provide 3 of the 10 training hours required).

AIRS I&R courses include:

Introduction to I&R	I&R Chat and Text	An Overview for Resource Specialists
Confidentiality	I&R Crisis Intervention	Introduction to Taxonomy and Indexing
Database Maintenance	I&R Customer Service	Resource Database Style
Empowerment and Advocacy	Disaster Preparation and Staff/Volunteer Management	Serving Young People
The Information and Referral Process	Serving Military Personnel and their Families	Working with Challenging Clients
Inclusions and Exclusions	Serving People with Mental Health Issues

AIRS members at the 3 organizational levels (Platinum, Silver, Gold) receive discounts on AIRS Online Training.