National 211 Steering Committee


What is the National 211 Steering Committee?
The National 211 Steering Committee is a professional volunteer group representing the National 211 Network working collaboratively with the Alliance of Information and Referral Systems (AIRS) and United Way Worldwide (UWW) to address issues arising from the 211 Network and bringing new initiatives and best practices forward to strengthen the 211 Network. The National 211 Steering Committee consists of 5 to19 members who run 211 operations and are elected by the committee to serve from submitted applications. Rounding out the committee is a representative from AIRS and another from UWW to help provide guidance and support to the National 211 Steering Committee

For more information, read the National 211 Steering Committee Standard Operating Procedures.

Interested in learning more or becoming a member?
Contact Angela Reynolds, Chair, Recruitment Task Force by email at


National 211 Steering Committee Membership (as of November 2019)

Donna Snyder White (Co-Chair)
Delaware 2-1-1
Wilmington, DE

Edward Perry (Co-Chair)
2-1-1 Tampa Bay Cares
Clearwater, FL

Ann Hartman (Vice-Chair)
Indianapolis, IN

Annette Buckley (Vice-Chair/Chair: Crisis Intervention Task Force)
United Way of Connecticut
Rocky Hill, CT

Heather Black (Chair: Disaster Task Force)
United Way of North Carolina
Cary, NC

Angela Reynolds (Chair: Recruitment Task Force)
United Way of Southwestern PA
Pittsburgh, PA

Tim Sullivan (Chair: Social Determinants of Health Task Force)
Washington 211
Yakima, WA

Sarah Kile (Chair: 211 Network Engagement Task Force)
211 NE Michigan
Midland, MI

Michele Johnson
Nevada 211/Financial Guidance Center
Las Vegas, NV

Josh Pedersen
United Way Worldwide
Alexandria, VA

Clive Jones
Fairfax, VA

Linda Tokarski
Michigan 211
Lansing, MI

Sue Brogan
United Way of Anchorage
Anchorage, AK

Debra Harris
Crisis Center of Tampa Bay
Tampa, FL

Richard Shutes
Jewish Community Service of FL
North Miami, FL

Russ Jensen
City of Knoxville
Knoxville, TN

Kelly Brown
Interface Children and Family Services
Venture, CA

Beth Martial
United Way of Salt Lake
Salt Lake City, UT






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