WHO WE ARE

The Alliance of Information and Referral Systems (AIRS) is the professional membership association for community Information and Referral (I&R) serving the nonprofit and government sectors. AIRS is the driving force behind the delivery of quality connection and referral services and the sole source for standards, program accreditation and practitioner certification related to it.

Our diverse membership consists of individuals, agencies, community organizations, governmental departments and others, located primarily in the United States and Canada, who help connect people to the services they require. Thousands of practitioners in our member organizations answer approximately 28 million inquiries a year about community, social and health services.

AIRS

• builds a thriving, high-quality community information and referral (I&R) sector across North America
• brings various I&R providers and interests together under one organizational umbrella
• develops clear and consistent professional Standards that benchmark every aspect of quality I&R to ensure a uniform level of quality and professionalism across the sector
• brings credibility to agencies that provide information on community services
• offers and administrates organizational accreditation and professional certifications for I&R providers
• provides online and in-person training including an annual educational conference featuring over 85 workshops
• helps I&R professionals find solutions to solve issues, make their jobs easier and more effective
• welcomes your membership and the opportunity to help you help others!